OUR HAPPY GUARANTEE

At Ati Jewels, we stand behind the quality of our products and your
absolute satisfaction is our very first priority. We want you to be happy
with what you bought, pure and simple.

HIGH QUALITY

Every Ati Jewels product is custom designed and
handcrafted with love by our award winning designers and artisans, to a very
high standard of quality, craftsmanship and responsibility. We make sure we are happy with every detail, because we want you to be happy with, and love wearing your items.

FAST SHIPPING

We know you cant wait to wear what you ordered, so we
guarantee to process all instock items within 2-3 business days and make every attempt to deliver your package in 4-7 business days within India, after it ships from our warehouse. Items for international shipping may take 2-3 weeks to deliver, but they are totally worth it.

EASY RETURNS

If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 7 days. Just email us within 3 business days at info@atijewels.com. You can also exchange your item(s) in case of damage or quality issues, within 15 days of purchase for an equal value
product(s) by emailing us at atijewels@gmail.com.

Below cases do not qualify for a refund or exchange:

  • Minor colour or design variations. Such variations are a part of the handcrafting process and beyond the control of our craftsmen.
  • If your product darkens over time. Natural oxidization is a property of silver metal and is caused by varying climatic & storage conditions. Click on Care For Your Jewelry to learn how to clean your silver articles at home.
  • Currently we do not acceot returns or exchanges of our products in the case of international orders.

HAVE QUESTIONS?

Please contact us at customercare@atijewels.com
or call us on +91 9810150596
and we would be happy to help!